Tier 2.5
Knowing the problem and solving the problem are two very different things.
4–6 week AI build sprint
Most businesses live in the gap between diagnosis and resolution. They know exactly what the problem is. They've known for a while. They're just not sure what to build, how to build it, or whether it will actually work. Tier 2.5 closes that gap — with a working AI build delivered in 4–6 weeks.
Tier 2.5 is scoped at your Tier 2 debrief — the build is defined by what the audit finds, not a fixed template. The AI Readiness Audit is the right starting point if you haven't completed it yet.
A resolved problem compounds. An unresolved one does the same.
Every month your #1 challenge remains unresolved, it's not sitting still. It's actively constraining everything built around it. A data quality problem blocks automation. An automation gap means your team is spending time on work that shouldn't require them. A governance gap means AI investments accumulate without accountability.
Tier 2.5 is not a consulting engagement. We don't produce a report about the problem — we build the solution to it. The scope is agreed at your Tier 2 debrief. The build starts immediately after. You approve every milestone. The finished product is yours.
The businesses that move through the tier progression fastest are the ones that treat each resolved challenge as infrastructure — something the next build gets to stand on. Tier 2.5 is where that compounding begins.
What gets built — by challenge type
The build is specific to your audit findings. Here's what resolution looks like across common challenge types:
Data & Systems
A CRM data pipeline that unifies fragmented customer records, eliminates manual reconciliation, and creates the clean data foundation that makes every subsequent AI initiative viable.
Process Automation
An end-to-end automated workflow across your highest-volume customer journey — lead follow-up, appointment scheduling, post-sale check-ins — removing manual touchpoints and the errors that come with them.
AI Tool Adoption
A purpose-built AI agent integrated directly into your sales or service workflow — trained on your data, embedded in your team's daily tools, producing measurable output from the first week of deployment.
People & Culture
An internal AI enablement system — standardised prompts, lightweight tooling, and structured onboarding — that moves your entire team from passive awareness to active, confident AI use within weeks.
Strategy & Governance
An AI governance framework with teeth: policy documentation, a decision-support tool, and a live tracking dashboard that makes your AI strategy visible, accountable, and easy to build on.
What you get
- A scoped AI build brief — produced at your Tier 2 debrief — that defines exactly what gets built, what it connects to, and what success looks like
- Design and build of an AI process, platform, agent, or automated task flow that directly resolves your #1 challenge
- Full integration with your existing systems — CRM, DMS, or relevant data infrastructure — where applicable
- Weekly progress check-ins with working demos at each milestone so you see progress, not promises
- Human-gated approval at every critical decision point — nothing advances without your explicit sign-off
- A handover session covering how the build works, how your team maintains it, and how to extend it as needs grow
- A written resolution report: what was built, what changed, what it unlocked, and what comes next
- A fully scoped brief for Challenges 2 and 3 — the foundation for Tier 3 if you choose to continue
The build is scoped to your problem. Not a template. Not a framework. A working solution.
Every Tier 2.5 engagement is different because every audit finds a different #1 challenge. What doesn't change is the outcome: a working AI build, integrated into your operation, approved by you at every step, and handed over with full documentation and support.
The fixed price means no scope creep surprises. The milestone approval structure means you're never waiting on a black box. And because the scope was defined in your debrief — not by us in advance — everything built is directly traceable to a real gap in your specific operation.
$6,997
Fixed price · 4–6 week sprint · Human-gated at every milestone
You'll need a completed assessment before booking this tier.
Tier 2.5 is only available following a completed Tier 2 AI Readiness Audit. The build scope is confirmed at your debrief before any payment is required.